The following terms and conditions are considered an integral part of our business policy. For this reason, please note the following points:
Price / design changes:
- are expressly reserved (the price valid on the day of delivery applies).
Freight:
- for all shipments the whole freight is charged
- from a net value of goods of Fr. 400.-- the goods will be shipped free of charge.
Transportation:
- the goods travel for the account and at the risk of the consignee
- we do not compensate for damages and breakage or loss, which occur during transportation
- damaged shipments must be reported immediately to the transport company (railroad, post, DPD, Camioneur, etc.) and a claim must be filed
Terms of payment:
- Prepayment for private customers, please note that we reserve the ordered goods 30 days for you, if in this time no payment is received, we take the goods back to stock. Excepted from this rule are the custom harnesses.
- 30 days net
- unauthorized deductions are subsequently charged
- The goods remain our property until full payment
Complaints:
- can only be considered within 8 days after receipt of the goods (according to legal requirements)
Exchange / selection shipments:
- cut goods and custom-made products can be not be exchanged or returned
- We can send selection shipments only to customers known to us
Special designs:
- Request a quote without obligation
Place of performance
Description Abbreviation:
- PAT = with / on Person an Animal Tested
