General terms and conditions

Our AGB's

The following terms and conditions are considered an integral part of our business policy. For this reason, please note the following points:

Price / design changes:

  • are expressly reserved (the price valid on the day of delivery applies).

Freight:

  • for all shipments the whole freight is charged
  • from a net value of goods of Fr. 400.-- the goods will be shipped free of charge.

Transportation:

  • the goods travel for the account and at the risk of the consignee
  • we do not compensate for damages and breakage or loss, which occur during transportation
  • damaged shipments must be reported immediately to the transport company (railroad, post, DPD, Camioneur, etc.) and a claim must be filed

Terms of payment:

  • Prepayment for private customers, please note that we reserve the ordered goods 30 days for you, if in this time no payment is received, we take the goods back to stock. Excepted from this rule are the custom harnesses.
  • 30 days net
  • unauthorized deductions are subsequently charged
  • The goods remain our property until full payment

Complaints:

  • can only be considered within 8 days after receipt of the goods (according to legal requirements)

Exchange / selection shipments:

  • cut goods and custom-made products can be not be exchanged or returned
  • We can send selection shipments only to customers known to us

Special designs:

  • Request a quote without obligation

Place of performance

  • 3415 Hasle bei Burgdorf.

Description Abbreviation:

  • PAT = with / on Person an Animal Tested

We look forward to hearing from you.

Contact details

Beat Grossenbacher GmbH
Dog and horse accessories
Old armory
Thunstrasse 5

CH-3415 Hasle b. Burgdorf
Switzerland

T 41 (0) 344614101
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Opening hours

Monday - Friday
08.00 - 12.00
13.30 - 17.00

Appointments can also be made outside of opening hours upon consultation.


© Beat Grossenbacher GmbH - created by advertising franconia